Privacy Policy
PRIVACY POLICY STATEMENT
1. Introduction
SiS International Limited (the “Company”, “We”, "our" or "us") respects personal data privacy and is committed to complying with the requirements of the Personal Data (Privacy) Ordinance (PDPO) (Cap. 486 of the Laws of Hong Kong), and we strive to ensure compliance by our staff with the strictest standards of security and confidentiality.
2. Collection of Personal Data
We may collect, use and retain personal data in our capacity as an employer, distributor and provider of products, services and solutions, including for the purpose of supporting and administering relationships with our customers, partners and resellers. When we collect personal data from individuals, we will provide them with a Personal Information Collection Statement (PICS) on or before the time of collection, in an appropriate format and manner. The PICS will state (among other matters) the purpose of the collection.
The broad categories of personal data we may collect include:
a. business records and related notifications, used for performing services and offering a broad selection of solutions to provide additional benefits to our partners and resellers;
b. personnel records, used for recruitment and human resources management related purposes;
c. records collected via our websites, used for the purposes stated in section 3 below; and
d. other administration and operational records, used for various purposes depending on the nature of the record (e.g., organising and delivering IT solutions, services, deployments, maintenance, and other professional development, educational, and promotional activities).
Such personal data may include sensitive personal data (e.g., medical / health information). The provision of personal data is generally voluntary unless otherwise specified. A failure to provide the requested personal data, or the provision of inaccurate or incomplete information may result in us not being able to process your request, application, submission, inquiry, complaint or other matter (as the case may be), or to perform our business functions under the relevant laws and regulations if applicable.
In performing our business functions under the relevant laws and regulations, personal data held by us may be disclosed to relevant authorities. These include courts, panels, tribunals, and committees, as well as third parties who assist us with daily operations (e.g., maintaining documentation, conducting analysis and research, and generating statistics and reports). Disclosure may also be made to Hong Kong and non-Hong Kong regulatory, government, professional, or statutory bodies as permitted or required under the law. Where personal data is transferred to places outside of Hong Kong in connection with such purposes, such places may or may not offer the same or a similar level of personal data protection as in Hong Kong.
3. Personal data collected via forms / sections of our website
Without prejudice to our statement of practice on personal data held by us as mentioned above, generally:
a. The information you provide through the "Contact Us" section or other similar section / function on the Company’s website is used by us to respond to or handle your inquiries, comments, suggestions or other matters, including any necessary follow-up work in connection with discharging our business functions and responsibilities. The personal data will not be used for any other purposes, disclosed or transferred without your consent, unless such use, disclosure or transfer is permitted or required by law.
b. Personal data collected through our website is used, disclosed, or transferred for the purposes as set out in the PICS for discharging our business functions and responsibilities including human resources management.
4. Information collected when you visit our website
When you visit our website, our web servers may record information relating to your visit, including your Internet Protocol (IP) address, browser type, operating system, referring website, pages visited, and the date and time of access. Such information is collected for system administration, website operation, security monitoring, statistical analysis, and the maintenance and improvement of our website and services.
Unless otherwise stated, we do not seek to identify individual visitors from this information alone.
When you browse our website, cookies and similar technologies may be used to enhance your browsing experience. Cookies are small data files stored on your computer or other device when you access our website. We may use session cookies and persistent cookies to enable website functionality, remember user preferences, improve website performance, and analyse website usage patterns.
Information collected through cookies is generally aggregated and used for analytical and administrative purposes. Such information helps us understand how users interact with our website and enables us to improve its content, functionality, and user experience.
Most web browsers allow you to control or disable cookies through your browser settings. However, if you choose to disable cookies, certain features or functions of our website may not operate properly.
5. Retention
Different retention periods apply to the various kinds of personal data collected and held by us. We take all reasonably practicable steps to ensure that personal data will not be kept longer than is necessary for the fulfilment of the purposes (or any directly related purposes) for which the data is or is to be used, unless the retention is otherwise permitted or required by law.
6. Security
We take appropriate steps to protect personal data we hold against loss, unauthorised access, use, modification or disclosure. In particular, we use industry-standard protocol to encrypt data during network transmission to protect your personal data.
This privacy policy only applies to this website, and you are responsible for all risks of browsing or using other websites. Our webpage may contain connection points to other websites and webpages. Whenever you activate any of these connection URLs, you have already left our website; and any personal information or any other information provided to any other group after leaving our website is not within our control.
7. Access and correction of personal data
You have the right to request access to and correction of your personal data held by us in accordance with the provisions of the PDPO. Your right of access includes the right to request a copy of your personal data provided to us.
When processing a data access or correction request, we may require sufficient information to verify the identity of the requestor and confirm their entitlement to make the request. A reasonable fee may be charged for complying with a data access request, where permitted by applicable laws and regulations.
Any requests for access to or correction of personal data held by us can be made to the Company by post or email.
8. Contact Us
Email: [email protected]
Address: 3101 No.1 Hung To Road, Kwun Tong, Kowloon, Hong Kong
Tel: +852 3626 8638
Fax: +852 3626 8628
